Understanding guest reviews

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Understanding guest reviews
Want to know how to get more reviews from guests ? Check out these tips on asking customers for online reviews . Learn how to deliver amazing guest experiences
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Understanding guest reviews
Guest reviews are subjective opinions of a guest’s experience after staying at a property. On Booking.com, only guests who booked through us and/or stayed at
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Understanding guest reviews
You have the opportunity to reply to all reviews that contain approved comments*. Any response you make is shown on your page, right below the review. Replying
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Understanding guest reviews
Your overall average review score is calculated based on all the given scores which are displayed online. When you have at least 5 reviews displayed on your
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Understanding guest reviews
The order of reviews on your page depends on the language the guest is browsing in. If your browser is set to Spanish, these reviews will appear first, followed
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Understanding guest reviews
We know customers find reviews to be very useful when browsing online. That's why we only remove reviews in certain situations: In the case of no-shows,