Understanding guest reviews

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Understanding guest reviews
Image Many of you told us you had concerns about the fairness and accuracy of guest review scores, and lots of you also had questions about how the final score
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Understanding guest reviews
Guest reviews are subjective opinions of a guest’s experience after staying at a property. On Booking.com, only guests who booked through us and/or stayed at
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Understanding guest reviews
We know customers find reviews to be very useful when browsing online. That's why we only remove reviews in certain situations: In the case of no-shows,