What are the benefits of working with Booking.com?

Updated 2 years ago

Welcome to Booking.com!

Now that we’re partners, we’ll empower you with the tools, insights, support, and visibility you need to grow your business. Here’s what you can expect when working together with us:

We promise you a supportive, innovative, and transparent partnership

At Booking.com, we combine 20+ years of industry experience with continuous data-backed insights to provide you the services, products, and support you need to grow your business. That’s why we offer the tools, visibility, and round-the-clock support you might not get on your own.

Innovative features and tools

We regularly test new features on our website to make sure you get enough bookings from the right guests – without increasing your workload. We listen to your feedback and continually develop our products to improve your experience of using them, including the Booking.com Extranet and Pulse app.

Data at your fingertips

Our products, tools, and services give you in-depth insights into your property’s performance. You can compare with your competitive set, measure up against industry benchmarks, and plan strategies to take your business to the next level.

Support when you need it

Our customer service team is here to help you and your guests 24/7. We offer both phone assistance and a dedicated messaging system in 43 languages, as well as this platform (Partner Help), which is full of FAQs, manuals, and step-by-step guides.

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We turn our global audience into your guests

We don’t mean to brag, but we’re proud to be the world’s number one accommodation site for bookings. More than 1.5 million room nights are booked on Booking.com every single day. With such a large customer base, we can help you reach a wide audience of potential guests from around the world – meaning you have access to entirely new markets, all in one place.

Expert online marketing

We promote your property on search engines like Google, Bing, and Yahoo to ensure you’re seen by huge numbers of potential guests in 43 languages. We also promote your property to travelers planning trips through our 17,500+ affiliate partners. And, of course, we market your property directly to Booking.com customers, personalizing their user experience to help them find the right accommodations – and to help you get the right guests.

Continuous innovation that brings in more business

By running over 1,000 experiments on our website site every day, we offer travelers worldwide a seamless, localized experience. This also benefits your business because we present your property in a way that attracts the most guests and lets you set expectations by providing details about your property, location, amenities, and nearby attractions. You also get a steady income thanks to a simple and easy process where bookings are instantly confirmed.

Verified guest reviews

We have a dedicated team that verifies guest reviews to make sure they’re legitimate. These trustworthy reviews add to your credibility and influence other potential guests to choose your property. Reviews also provide insights that can help you improve your guests’ experience.

How does payment work between us?

Booking.com works with a commission-based model, which means you pay us a set percentage of each reservation made through our website. Info on the exact commission you pay is shown at the “Agreement” stage of the registration process.

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