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About commission

Respected admin

You sent a bill to me as your commission although both customers canceled their booking by call to us. Thats why I am unable to pay you.


Profile picture for user Terrence Cooper t
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Terrence - Com… 1 year ago

Hello Akbar,

If you have a question or concern about any of your commission invoices, you can contact our Credit Control team by following these steps:

  1. Within the Finance tab on the Extranet, click Financial Overview and select the Send us a message option below Payment Info.
  2. Make sure you select Finance (invoices and payments) as the subject of your message in the pop-up box. Outline any issues you have and click the Send message button when you're done. A member of our Credit Control team will get back to you as quickly as possible.

More information can be found here within our Partner Hub. 

All the Best,

Terrence