Can UNFAIR reviews WAY BELOW average rating be prevented?
From time to time I get guest reviews that are totally UNFAIR and WAY BELOW my average rating. And they are usually without any explanation. I keep getting good reviews, and my rating goes well above 9, but then one person arrives and gives me very bad review for no reason, and brings my average rating down. One UNFAIR review ruins weeks and months of hard work. Is there anyway to prevent this?