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Linda Scheepers
seeking advice

Changing the available dates listed on my rental property

I listed my holiday apartment on Booking.com, somehow the available dates are wrong and I would like to change them. I've been trying for the last two days following the instructions on the internet but I always end-up on the page asking me to list new property instead of editing existing property listing

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Linda Scheepers 1 year ago

Hi Haley, The username *** and password combination does not match for that reason we were trying to change the password after being told that we are blocked out. When we do that we get the following message "see below" 

Check your inbox

We just emailed instructions and a reset password link to s***********@i*****.za. It might take a few minutes to arrive.

that email with instructions we never received, we tried about 10 times. I then created a new login and password - that email with instructions we never received, we tried about 10 times.

I then created a new login email address and password thinking that the mail gets blocked to the first address

Hi ***, your email address has been changed. To confirm *** as your email address, click the button below.

When you confirm this change, you’ll be able to access your account and all bookings with this email address.

I can now enter the site but it takes me to "Create a new listing page instead of editing the existing placing we did with the wrong available dates which we need to change or delete the listing all together.

Please help.

Regards

Johan

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Haley Eder
1 year ago

Dear Linda, 

Please check your spam folder for the password reset emails.

Also, you can go to the guest site: www.booking.com, and at the bottom of the page, there will be an "extranet login" button you can use to access the partner site.

Thanks,

Haley

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