How long does it take for a client to get a refund after cancelling?
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Sandrine Micallef
2 years ago
Dear Lilorne,
It really depends on when you did the transaction to refund the credit card and on the bank deliveries. If it's a virtual credit card that had the money and that you never charged, it depends on guest's bank operations delays.
If you have the booking number of the cancelled reservation you talk about, I would suggest that you contact our customer service to be able to ask more specific questions related to that said reservation.
Hi, My property is under review for more than 10 days. I just wanted to follow up on this? My bookings are closed as well. I’ve recently listed ny property and
Dear Lilorne,
It really depends on when you did the transaction to refund the credit card and on the bank deliveries. If it's a virtual credit card that had the money and that you never charged, it depends on guest's bank operations delays.
If you have the booking number of the cancelled reservation you talk about, I would suggest that you contact our customer service to be able to ask more specific questions related to that said reservation.
Hope it makes sense, have a nice day
I covered this one recently in this:
FYI - Why Do Money Transfers or Bank Transfers have a caveat of can take up to 10 working Days