Credit Control Team

Please, I need to talk to the Credit Control Team and unable to get a person to talk to.

Profile picture for user toniya.baycheva t
Toniya - Commu… 1 year ago

Dear Partner,

Welcome to the US Partner Community and thank you for reaching out to us.

You can contact our Credit Control team from your "Inbox" tab -> "Booking.com Messages" in your extranet account. You can send them a message there and they will get back to you shortly.

Please feel free also to share the details of your request with me, I am happy to help you.

Kind regards,


York Lodge 1 year ago

Thank you Toniya

I have sent messages and am still waiting on a reply.

I have phoned twice and have been told that the Credit Control Team will get back to me.

This issue has been going on for weeks and I would really like it to be resolved.