Welcome to the US Partner Community and thank you for reaching out to us.
You can contact our Credit Control team from your "Inbox" tab -> "Booking.com Messages" in your extranet account. You can send them a message there and they will get back to you shortly.
Please feel free also to share the details of your request with me, I am happy to help you.
Hi, My property is under review for more than 10 days. I just wanted to follow up on this? My bookings are closed as well. I’ve recently listed ny property and
Dear Partner,
Welcome to the US Partner Community and thank you for reaching out to us.
You can contact our Credit Control team from your "Inbox" tab -> "Booking.com Messages" in your extranet account. You can send them a message there and they will get back to you shortly.
Please feel free also to share the details of your request with me, I am happy to help you.
Kind regards,
Toniya
Thank you Toniya
I have sent messages and am still waiting on a reply.
I have phoned twice and have been told that the Credit Control Team will get back to me.
This issue has been going on for weeks and I would really like it to be resolved.