Group Booking Policy

Hi Folks, Just checking if there is a way to limit the max people per booking, as we recently had an incident of 12 adults on one booking which we want to avoid and limit to a max of 6 persons on any 1 booking.

Profile picture for user Terrence Cooper t
Terrence - Com… 2 years ago

Hi Andrew,

You can change the number of guests that can stay in a room or unit at any time. This article here explains how to do so. 

If you still have questions about your property you can call us. To find a dedicated phone number to call, log in to the extranet, click on Inbox and then click on Booking.com messages. We don’t publish these phone numbers here because we only offer this service to current partners.

I hope this helps.

All the Best,



Andrew Beattie 2 years ago

Thanks Terrence,

We have each room limited to the number of beds avalable, but can you limited the number of rooms/guests included on a booking?



Lisbon Lounge Hostel 1 year ago

We have the same question, we have now a group booking because they booked 3 different type of dorms and they were able to book 18 persons!
Please Booking.com, help us with is issue.