How long does it take to verify location?

I would like to know how long it takes for bookings.com to verify location? Pls help. Thanks

BrookAve 2 years ago


5 weeks worldwide typically, but better to ask for video method.




You also can contact partner support via 3 methods below

Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


Simply report to BdC Partner Support, see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC Partner Support 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom, See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


Method 3:  *** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox


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Didem - Commun… 2 years ago

Dear Noora Ali, thank you for sharing here and listing your property with us.

The standard information is that once you complete the registration of your property, the verification letter will be automatically sent to the property address. Depending on your location, it can take up to 25 days (including weekends) for your letter to arrive. If it does not arrive on the expected time, I would like to encourage you to contact us via your Extranet account as BrookAve is describing above, and mention this there, too, or make a new letter request, so that our Support teams can take a look at it for you in detail. I would also like to add this article (https://partner.booking.com/en-gb/help/first-steps/online-bookable/how-receive-and-use-your-location-verification-code) which explains the whole verification process and how to contact our teams incase it is helpful. 

In exceptional cases when you are not able to receive the letter, there was a possibility to offer an alternative verification option. In this situation, as well, you may want to contact us via the "Inbox" tab in your Extranet account and check if that possibility is still there. Please kindly note that all properties go through location verification procedure and this is to ensure Booking.com is a secure platform for both owners and guests.

I hope that this will be solved for you soon! If you need anything else, please feel free to share.