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ia papukashvili

invoice

Hello I received incorrected invoice #1572035916. what is this amount? 155.27 GEL. I cant understand. can you explain please. My January comission is  59.78 GEL (invoice #1571482866) and other inccorect invoice what is this?

 

regards,

Ia

Profile picture for user Terrence Cooper t
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Terrence - Com… 1 year ago

Hello,

If you have a question or concern about any of your commission invoices, you can contact our Credit Control team by following these steps:

  1. Within the Finance tab on the Extranet, click Financial Overview and select the Send us a message option below Payment Info.
  2. Make sure you select Finance (invoices and payments) as the subject of your message in the pop-up box. Outline any issues you have and click the Send message button when you're done. A member of our Credit Control team will get back to you as quickly as possible.

More information can be found here within our Partner Hub. 

All the Best,

Terrence

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robert ottaviani 1 year ago

I followed those instructions and it ends up going to an option to reply to my own messages from before?? I have been wrongly invoiced and I can’t speak to anyone about this. Why is this so hard?

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