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My listing does not appear in search results


Despite having completed my property listing on and opened my calendar for bookings, my property still does not appear in the search results. 

I first listed it about one month ago, and when looking at it today, I saw that my property was temporarily paused for bookings. I had done this before, but had then opened it up. 

I have now set it to Open/Bookable, but when I do a search on (for available dates, using a different browser / using the Booking app) my listing still does not feature in the search results. 

Why is this? 

BrookAve 1 year ago

Multitude of reasons, restrictions, filters etc

Try extranet,  top right 2nd circle menu

Click View listing.

Check for a banner message then report it to Partner Support 







You also can contact partner support via 3 methods below

Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘ messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


Method 3:  *** public main lines via Where you can reach us