No visitors on property policy - how to add on book.com

We generally have a no visitors on property policy, but due to Covid have become much stricter on this. 

With 5 rooms, we find that if each guest brings visitors in the property becomes unmanageable. How and where do I implement this on my listing. 

Sandrine Micallef
2 years ago

Hello ! Thank you for your question. Two things that I see here to help you:

- you could do prices according to the exact number of people in the room: single occupancy, double occupancy, third person additional price if possible, etc. That will clarify to the potential guest how many people are actually allowed in the room.

- also, you can mention in the fine print (visible on the public page) that you don't accept guest's visitors at your property.

Have a great week end!

BrookAve 2 years ago


And another option is :


  1. Add caveat to the New Reservation template 
    1. House Rules and Policies
      1. No extra unpaid occupancy guests allowed, deposit will not be refunded.
      2. While you can have visitors, no visitors are permitted to stay overnight, failure to comply will result in forfeit of deposit.
      3. etc plenty of other ways to say it 
  2. Add a photo of a group of people and text on top 
    1. "No more than X people allowed to stay over night.


Note If you are not setup for occupancy based rate and its a whole unit listing, then you have no such right, and so long as nothing is damaged etc, then you must leave them alone.



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