Our first booking

1. define them in the New Reservation template
2. add a time limit into NEW Reservation for voiding,
3. you can do it any way you want, just define the process in New Reservation template, along with time limit so you ca nvoid cancel the reservation when they fail to comply.
4. Simply tell them to send in advance of arrival date , i.e. within 48 hours of booking that all guest photoID must be submitted , either via the message system or something like WhatsApp/signal etc.
5. nope no such thing, you get your own insurance normally.

You also can contact partner support via 3 methods below

Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.

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Simply report to BdC Partner Support, see below 3 methods. They will never see any post on the Partner Hub.

Message or Call BdC Partner Support 

1. In the extranet, go to the ‘Inbox’ tab.
2. Select ‘Booking.com messages’.
3. Right Pane - Click on ‘See Contact Options’. 
4. Choose Account
5. Now choose Other
6. Then at bottom, See all contact options, and click Message or Call
7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

Method 3:  *** public main lines via Where you can reach us