oustanding balance

hai...can everyone explain, i received notification about outstanding balance. "You may have outstanding balances when additional documents or the commission payable on amounts collected directly from guests are higher than the amount collected online on your behalf. Your outstanding balance may reduce or disappear completely due to money collected from reservations where guests have already checked out."

any can ecplain and help me for solve this problem

BrookAve 2 years ago





contact partner support via 3 methods below

Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


Method 3:  *** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox