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overdue invoices, which I paid
Hello, I've paid the invoices twice, but the service on booking was suspended, because of my mistake, while paying, I didn't indicate the invoice number, I've sent the payment orders for several times, but I only receive the automatic answers, I asked them to review my payments, but they didn't. How can I react and what should I do at this time?
Hi Tea,
If you have an urgent question about your property or your partnership with us, you can also call us. To find a dedicated phone number to call, log in to the Extranet, click Inbox, then Booking.com messages. Under the "compose a new message" button you will find a support number. We don’t publish these phone numbers here because we only offer this service to current partners.
Best,
Haley
Hello Hayley, thank you for your reply, but there is no such kind of number on my extranet page, I don't know what else I can do to contact the finance department to check that I've paid all the invoices. I'm sending the messages but always get the automatic answers. I can't find any numbers here, in this section which you've mentioned.
Hello Tea,
Please see the below link for list of customer service numbers.
Best,
Haley
https://partner.booking.com/en-gb/help/support-contact/contact/where-yo…
All of Pirates Pointe Resorts invoice have been PAID... Why aren't they posted?
Tammie Saxon
Hello, I am having the same issue. I pay with my credit card the payment has been accepted and processed, at first was showing as paid but I check out today to do this month payment and It is showing overdue. I already write to booking team to give my information so they can check, Is this something that happen quite often with payments on booking?, how can I prevent this from happening again? If I get any news and/ or solution from booking team I will try to post it here!