Payment Charge

Why is our payment deducted from the payment charge? Other Online Travel Agents do not deduct payment charges. We request that the payment charge that has been deducted be transferred back to us. Because booking com already get income from commissions.

BrookAve 1 year ago



if you mean the 2.x% payment gateway charge on the net payout value, thats normal.


theres nothing to debate , it is what it is.



contact partner support via 3 methods below

Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


Method 3:  *** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox