At Click. 2023 Miami, Sydney Stanback, a Senior Manager on...
At Booking.com, we are actively working to make it easier for...
Payment by mistake
I did a payment by mistake to booking.com and I would want the Money refunded to my account
Thank you for reaching out to us.
I kindly advise you to send us a message from the "Inbox" tab in your extranet account -> "Booking.com Messages -> "Compose a new message' and attach a proof of the payment. Our Credit Control team will get back to you shortly.
Please read this article for more information.