Regarding To Start Prepayment on guest advance booking


We request to start our guest prepayment on advance booking by linking our bank details to my property asap.

please let we know the procedure….




Swapnil Narvankar

Horizon View

BrookAve 2 years ago



until you actually setup a prepaid payment method adding your bank account will have no effect.


  1. Payments by Booking
  2. 3rd party payment services - add to New reservation template, with time limits.



You also can contact partner support via 3 methods below

Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


Method 3:  *** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox