If you have availability on our platform and a guest makes a booking, their reservation is confirmed immediately. So it’s not possible to reject a reservation.
If you would like to discuss this further, you can call us. To find a dedicated phone number to call, log in to the extranet, click on Inbox and then click on Booking.com messages. We don’t publish these phone numbers here because we only offer this service to current partners.
If a guest fails to comply with partners requirements set in New Reservation template and /or Fine Print radio options for passports, health passports. recent negative tests etc then partner can cancel.
Hi, My property is under review for more than 10 days. I just wanted to follow up on this? My bookings are closed as well. I’ve recently listed ny property and
Hello,
If you have availability on our platform and a guest makes a booking, their reservation is confirmed immediately. So it’s not possible to reject a reservation.
If you would like to discuss this further, you can call us. To find a dedicated phone number to call, log in to the extranet, click on Inbox and then click on Booking.com messages. We don’t publish these phone numbers here because we only offer this service to current partners.
All the Best,
Terrence
Incorrect Terry, thats only half true.
If a guest fails to comply with partners requirements set in New Reservation template and /or Fine Print radio options for passports, health passports. recent negative tests etc then partner can cancel.