Every situation is different, but if you have another property or an alternative for the guest you can share this with the guest and if they are amenable you can reach out to our CS team and have them take care of it on their end.
Here is some more information and how to get in contact with our CS team, because they can also assist in helping to relocate the guest.
Hi, My property is under review for more than 10 days. I just wanted to follow up on this? My bookings are closed as well. I’ve recently listed ny property and
Hi Leah,
Every situation is different, but if you have another property or an alternative for the guest you can share this with the guest and if they are amenable you can reach out to our CS team and have them take care of it on their end.
Here is some more information and how to get in contact with our CS team, because they can also assist in helping to relocate the guest.
I hope this helps!
Best,
Amanda