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Wrong changing of a booking
Hello,
today a guest asked us to check out today so we told him to contact you guys.
We confirmed the change.
The employee changed the dates in the system but there is the room price for the night from today open.
The guest paid the first night.
he reservation number from you is 2570393114
Could you please cancel the costs from the night (06.1.2022?
Best regards
Nhow Berlin
nope, call Partner Support