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Balancing sustainability, hygiene, and health … Balancing sustainability, hygiene, and health … Written in collaboration with Innovation Lighthouse, Travel Without Plastic and Global Tourism Plastics Initiative (GTPI) cleaning The global impact of tourism …
Managing guest-related tasks … This section explains the payment options on our platform, along with essential policies that give you control over your listing. We'll also talk about guest cancellations and no-shows, and share tips to reduce their impact. …
Getting to know Booking.com … Welcome to Booking.com! As a new accommodation partner, we'll introduce you to our marketplace and how it works. We'll also cover some important concepts to help you get started. Let's begin your journey! … About Booking.com …
Cybersecurity for accommodation partners … We’re committed to supporting you and taking action on cyber threats and attacks – but we also rely on you to be vigilant. On this page, we’ll guide you through recognizing and reporting suspicious online …
Handling guest reviews … Congrats on receiving your first review! Whether it's positive or negative, how you handle it can have a big impact. Positive feedback can improve your ranking and attract more bookings. Even negative reviews can be an opportunity …
Setting the environmental baseline … Setting the environmental baseline … Written in collaboration with the Sustainable Hospitality Alliance Header_environment.jpeg The first step in your sustainability journey should be to set your baseline. This is a …
Animal welfare … Animal welfare … Written in collaboration with World Animal Protection Animal welfare As a Booking.com partner, you’re probably already aligned with our Our animal welfare standards Animal Welfare Standards . These principles reflect our …
Engaging your local community … Engaging your local community … Written in collaboration with Impulse and NotOnMap Local community As players in the tourism and hospitality industry, our actions have a significant impact on the socio-economic …
Optimizing your property listing … Welcome to the next step in your onboarding journey, where we share more on optimizing your property page and dive into the different ways to improve your listing to maximize your presence on Booking.com! If your …
Improving your performance … Great job! You've made it to the final stage of your onboarding journey. In this last step, we'll focus on data-driven learnings and analytics. By the end of this section, you'll gain valuable insight into your property's …