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Displaying cleanliness measures … Reading time: 1 minute Highlight: You can now Easing guest concerns around cleanliness reassure prospective guests by including health, safety, and hygiene measures in your listings. On Booking.com, all accommodation …
Digital event security standards … Be alert Regarding digital events, Booking.com doesn’t ask for payment information or important credentials (like Extranet passwords), and event communications always come from Booking.com and Zoom (our video …
Requirements and regulations for surveillance devices … Our goal is to provide a trusted platform that puts safety and security first for both customers and partners. That trust begins with transparency. We expect partners to proactively inform customers …
Creating meal plan packages for ryokans … Ryokan accommodations on Booking.com have the option of adding multiple meal plan packages on the Extranet and attaching them directly to rate plans, providing guests with unique pricing and detailed food info. …
Mandatory host type (professional/private) assessment … In accordance with new regulations, Booking.com is required to ask certain accommodation partners to self-declare themselves as either a professional (trader) or a private host (non-trader). As a …
How can I set up a grace period? … A grace period is a predefined period of time that lets guests change a booking without being penalized with a fee. For example, if a guest makes a genuine error when booking, e.g. wrong room, rate, date or number of …
How can I get performance advice for all my properties at once? … The … Recommendations … page offers tips to improve your properties’ performance. These tips are customized to your property portfolio, and each one is linked to bulk actions that you can …
Can I set up the same policies for all of my properties all at once? … You can save time and … set up … cancellation policies … for multiple properties—or your entire property portfolio—in just a few minutes: Click on the … Property … tab in any of your …
Reopening availability using your channel manager if your guest checks out early … Some channel managers let you make changes directly in your property management system (PMS), which is linked to our platform. We call this the … Reporting API … option. …
Using your Genius Report … The Genius Report gives you insight into the value the program is bringing to your business. It’s based on the total number of stayed reservations at your property since you joined the Genius program. You can find your Genius …