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It’s been a turbulent time for the airline industry, with takeovers, high-profile collapses and devastating crashes shining an unwelcome spotlight on the business. But that hasn’t stopped growth in the low-cost long-haul market
Although small in size, pests can have a big impact on a property’s reputation and bottom line. But with the right preventative measures and proper handling, hoteliers can avoid negative reviews and costly remediation. Click. explores
In a fast-changing online world, managing your brand’s reputation can be tricky. Here are some top tips from experts on online reputation management
Previously aimed at driving and retaining customers, gamification is now being utilised by hoteliers to engage and train employees. Click. explores the potential impact of game-based learnings in the workplace
When some of the world’s most popular events are right on your doorstep, how do you make the most of this short-lived boost throughout the rest of the year? Click. explores how events tourism can pay dividends
Architecture and interior design go hand-in-hand when creating a positive first impression for your guests, and in most cases will have a direct impact on your bookings and bottom line. Click. explores the benefits of balancing the two
Once seen as a convenient option, rather than a desired experience, hotel restaurants and bars have evolved to become destinations in their own right – attracting both staying guests and locals. Click. explores
With millions of Chinese citizens preparing to travel both at home and abroad during the fortnight-long festivities, are hoteliers doing enough to capture this market?
How do you make a rental property a success? We speak to four recent entrants into the home property market to hear their advice on how best to make your mark in travel
From international chains to home rentals, guests are increasingly spoilt for choice when choosing an accommodation. Can a theme create a point of difference without becoming a novelty? Click. explores