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Using your Genius Report … The Genius Report gives you insight into the value the program is bringing to your business. It’s based on the total number of stayed reservations at your property since you joined the Genius program. You can find your Genius …
Laws and regulations for short-term rentals in North America … Many locations in North America have laws and regulations that apply to short-term rental accommodations and services. You're responsible for understanding the applicable requirements in your …
How do I increase occupancy using the sold-out dates report? … Find out how the sold-out dates report helps you better understand demand – and get more reservations. … Check your sold-out dates … How the sold-out dates report works … Depending on your …
How can I set up a grace period? … A grace period is a predefined period of time that lets guests change a booking without being penalized with a fee. For example, if a guest makes a genuine error when booking, e.g. wrong room, rate, date or number of …
Understanding long-stay policies … The regulations on maximum length of stay can vary by region. If your region allows stays longer than 30 nights, you can enable longer bookings at your property on the Extranet. Here’s how: Log in to the Extranet Click …
Super Saver Deal in the US: FAQ … Our travelers are price-sensitive and are more likely to book if they see a competitive rate. The Super Saver Deal is a conversion enhancing product designed to generate more bookings and revenue for our Partners. In this …
Using the smart paste feature to quickly make bulk edits across your properties … We introduced a quick and easy way to make bulk edits to multiple properties. The new smart paste feature will work even if the properties aren’t in the same location or …
What to know about our free taxi promotion … We’re running a promotion where we provide a free taxi ride for guests who book accommodations on our platform. Just ask your guests to contact us if they have any questions about this promotion – but this …
Can I set up the same policies for all of my properties all at once? … You can save time and … set up … cancellation policies … for multiple properties—or your entire property portfolio—in just a few minutes: Click on the … Property … tab in any of your …
Keeping your property clean and sanitary … We collected these health and cleanliness guidelines from industry health and safety experts as well as partners from all over the world. They’re designed to support you in keeping your property, staff, and …