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Cybersecurity for accommodation partners … We’re committed to supporting you and taking action on cyber threats and attacks – but we also rely on you to be vigilant. On this page, we’ll guide you through recognizing and reporting suspicious online …
Cancellations characteristics report … Cancellations characteristics report … Track and analyze your propertyʼs cancellation patterns … If you work in hospitality, you know that cancellations are a part of the job. But what if a lot of your guests are …
Handling guest reviews … Congrats on receiving your first review! Whether it's positive or negative, how you handle it can have a big impact. Positive feedback can improve your ranking and attract more bookings. Even negative reviews can be an opportunity …
Pricing foundations … Pricing Foundations … Cater to changing travel needs … We’ve always known that travellers want rates that are competitive, transparent, and compelling. Making sure each potential guest is shown the right price at the right time is …
Guest Insights … Guest Insights … Get to know your guests in advance so you can customize their stays. … Do your guests like trying local cuisine when they travel? What did they like most about their last trips? Any dietary requirements you should know …
Setting up your property listing … Whether you’re in the process of completing your registration or doing a final check before you open for bookings, here’s everything you need to know about your property listing. Haven’t finished registering yet? …
Mobile rates … Mobile rates … Capture the fastest-growing segment of bookers … Over half of all bookings on Booking.com are made on mobile devices. By activating a mobile rate at your property, you can tap into this valuable and expanding traveler …
Children rates … Children rates … Families are a large and lucrative guest segment on our platform. To stand out to them, you’ll need to set up policies and rates that appeal specifically to their needs, and also configure your rooms so they can find the …
Messaging Tools … Messaging Tools … Manage your communication with guests with ease … Whether your guests need to know about parking, driving directions, or check-in times, it’s important that they don’t spend time waiting around for an answer. How …
Improving performance through guest feedback … Improving performance through guest feedback … Guest reviews define how potential guests view your property and … directly affect your performance … on our platform. Research shows that reviews are the top …