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Translating guest messages … To help you communicate with guests who speak another language, we’ve integrated Google Translate into the Extranet and Pulse app. Here’s how to use this feature: Log in to the Extranet and click … Inbox … , then … Reservation …
Can I set up the same policies for all of my properties all at once? … You can save time and … set up … cancellation policies … for multiple properties—or your entire property portfolio—in just a few minutes: Click on the … Property … tab in any of your …
How do I increase occupancy using the sold-out dates report? … Image removed. … Find out how the sold-out dates report helps you better understand demand – and get more reservations. … Check your sold-out dates … How the sold-out dates report works … …
Updating your sustainability practices … The Travel Sustainable program is how we’re making it easier for everyone to make more sustainable travel choices. As part of the program, we offer educational resources and support to help you improve the …
Do I need to add photos when I'm registering? … When you’re registering your property on Booking.com, you’ll need to … add at least one photo … to get started. … After you’ve fully registered and gone live on the site … , you’ll be able to add the rest of …
Making Pulse even more secure … You can make Pulse even more secure by setting up a passcode, Touch ID, and Face ID to enter the app. This makes it easier for you to log in to Pulse while also adding a layer of protection for you and your guests’ data. …
Using the property page score to attract more guests … We’re always after more content. Photos, facility details, area info. That’s because we see fresh, relevant content attracts more guests and sets the right expectations. Check your property page …
Using the room/unit differentiation tool to generate more high-value bookings … The room/unit differentiation tool helps you secure bookings by allowing you to highlight the unique features of each of your rooms or units. This helps match travelers with …
Using the smart paste feature to quickly make bulk edits across your properties … We introduced a quick and easy way to make bulk edits to multiple properties. The new smart paste feature will work even if the properties aren’t in the same location or …
Escalating meta channel issues … Meta channels are websites that aggregate inventory and information from different platforms. These channels—like Google, Trivago, or Hotel Finder—enable users to check for availability across all online travel agent (OTA) …