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Ask for a replacement guest … Ask for a replacement guest … Fill canceled rooms fast, minus the extra admin … Offering free cancellation helps you attract more guests and boost conversion, but the eventual cancellations can impact your business. With the …
Stand out from the competition … Stand out from the competition … Standing out from your competition on our platform is an important aspect of channeling demand to your property. We offer a variety of proactive and reactive solutions to help you …
Guest Insights … Guest Insights … Get to know your guests in advance so you can customize their stays. … Do your guests like trying local cuisine when they travel? What did they like most about their last trips? Any dietary requirements you should know …
Marketplace Foundations … Marketplace Foundations … … Building a strong foundation to capture demand … Increase your property’s appeal by … catering to what travelers search for … . Our Marketplace Foundations portfolio is a powerful toolkit for …
Handling guest reviews … Congrats on receiving your first review! Whether it's positive or negative, how you handle it can have a big impact. Positive feedback can improve your ranking and attract more bookings. Even negative reviews can be an opportunity …
Marketplace Toolkit … Marketplace Toolkit … … Solutions to improve your property’s performance … Your property’s performance is based on a dynamic set of factors that influence one another. Use our solutions in a holistic manner to … help your …
Reassuring guests with health and safety measures … Reassuring guests with health and safety measures … Before the Coronavirus (COVID-19) pandemic, few travellers gave a second thought to sleeping in a bed that hundreds of others had slept in. But now, …
Communicating with guests … Congrats on receiving your first reservations with Booking.com! It's a great achievement. To ensure a smooth and successful guest experience, we recommend preparing your communication tools and channels in advance. Taking the …
Improving your performance … Great job! You've made it to the final stage of your onboarding journey. In this last step, we'll focus on data-driven learnings and analytics. By the end of this section, you'll gain valuable insight into your property's …
Work-Friendly Program … Work-Friendly Program … Reach more business travelers at no extra cost … Looking for ways to bring in more guests – or a new kind of guest? A growing number of people are working from home-style accommodations. If your property is …