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Improving performance through guest feedback

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Guest reviews define how potential guests view your property and directly affect your performance on our platform. They also give insights on how to improve. Here's how you can make the most of your guest feedback to increase your Guest Review Score.

Stand out from the competition

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Standing out from your competition on our platform is an important aspect of channeling demand to your property. We offer a variety of solutions to help you outperform your competitors and achieve both long- and short-term results.

Marketplace Toolkit

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We identified three sets of product solutions to help you increase your property's performance and secure more bookings. As part of our Marketplace Toolkit, these solutions will support you in developing short- and long-term plans for success.

Group Opportunity Center

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Save time managing your property portfolio

Can I charge credit card and/or payment fees on bookings I receive through Booking.com?

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What’s the Minimal Cleanliness Score Commitment?

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Guest Insights

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Get to know your guests before they even arrive

Traveller Review Awards 2023: FAQs

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Step-by-step guidance to getting your “Guest review score”

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All you need to know about direct debit

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