Secure payments from guests who canʼt pay by credit card, without any extra admin
Want to attract more domestic or international guests? Want to protect your business from invalid payments or high cancellations? The payment options you accept have a direct impact on your results.
More and more guests want to pay online with local alternatives like PayPal, WeChat Pay, and Alipay – and many want to pay when booking.
Online Payments gives you the flexibility to let guests pay with their preferred option. We facilitate their payments according to your policies and send you guaranteed payouts. That way you can minimize operational tasks, attract new guests, and grow your revenue securely.
How does your business benefit from Online Payments?
Guaranteed payments with reduced operational hassle
When guests book and pay online, you donʼt have to worry about chasing after payments, invalid credit cards, chargebacks, or fraudulent bookings. We'll take care of everything and send you your money.
When guests pay online through Booking.com, they're up to 4 times less likely to cancel. Youʼll also significantly reduce no-shows because guests who already paid are more committed to their booking.
Potential new business
By offering more flexibility, your property will appeal to guests who canʼt pay by credit card and/or prefer local or international payment options.
What are Online Payments and how can they help?
How Online Payments works
When a guest pays online, we facilitate their payment, load it onto a virtual credit card (VCC), and send you a notification email. You can charge virtual credit cards for up to 6 months from the guest's checks-out date, after which the VCC will expire.
If the VCC expires, the period to charge the VCC can be extended for another 6-month period from the date when the card expired. After the expiration of this second 6-month period, you won't have any right to the funds and from that point, the funds will belong to Booking.com.