Online Payments


With Online Payments, you can offer a wide range of payment options. That means there are even more reasons for travelers to choose your property. We also manage all payment collection tasks for you. And because payment is guaranteed when you’re owed money, you’re protected against chargebacks and fraud as well.

Join Online Payments

What are Online Payments and how can they help?

Offer guests a payment method that suits their needs

Online Payments supports:

  • Credit, debit, and prepaid cards from Visa, Mastercard, American Express, China UnionPay, JCB, Diners, Discover, Carte Bancaire 
  • Global payment methods like PayPal, ApplePay, GooglePay, and AliPay 
  • Trusted local payment methods like WeChat, iDeal, and Sofort 

Online Payments also supports affordable solutions such as Klarna and PayPal Credit, along with flexibility on when to pay.

Join Online Payments


More ways to pay means more guests



Appeal more to bookers with a higher intent to stay



Easy payment process

When guests choose to book and pay online, you don’t have to worry about anything. With our secure and seamless payment technology, there’s no chasing payments. We’ll take care of everything, including invalid credit cards, chargebacks, and fraudulent bookings. Then we’ll send you the money. 


If you’re already signed up for online payments, you’ll find an overview of all payments on the Extranet’s VCC management page.

Go to your overview


What our partners think

Whenever we see a reservation with a virtual credit card, we know the money is there. We don't have to worry about it. Even if the client is a no-show, we know we're covered.

Profile picture for the user

Ionut Macovei

General Manager, Safroano Hotel

We saw a drop in cancellation rates for reservations we received via virtual credit card. We feel more secure about these reservations, and it's much easier to track and collect those payments.

Profile picture for the user

Marko Špralja

Sales Manager, Pine Beach Pakostane

How Online Payments works

How the card works

  • When a guest pays online, we facilitate their payment then load it onto a virtual credit card (VCC) and send you a notification email.

  • This card is activated and can be charged—as you would any other credit card—on the day the guest checks in, promising seamless payment.

How the card is charged

  • Your Point-of-Sale (POS) machine must be set up to charge credit cards remotely. Your POS also needs to be registered under the correct merchant category code (i.e. as an official accommodation provider).

  • The payment provider charges your bank about 3% for using a VCC. Ask your bank if any other fees apply.

If you have a channel manager

  • If your property is connected through a channel manager, any bookings made using Online Payments will be identified accordingly.

No risk, just rewards.

Join Online Payments today.

Get started now

Read more

Payments   Cancellations   Pricing   


What do you think of this page?