An apprenticeship can be a brilliant way of training up new hotel staff – as long as it’s done in the right way
With more and more people influenced by data-driven travel recommendations, are we approaching a future where tech will become the most trusted travel advisor of all?
Fingerprint readers, retina scanners and facial recognition tools are already widely used in some sectors – will hotels go the same way?
From marketing to housekeeping, how should hotels decide which services and operations to outsource?
