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Ciao Ezia, grazie mille per le tue riflessioni. Sicuramente tutte le azioni intraprese da te e dal tuo comune possono avere un impatto concreto. La condivisione di queste iniziative con il proprio staff e con i propri ospiti è il modo migliore per diffondere consapevolezza e mantenere alta la motivazione, facendo sentire le persone non giudicate ma supportate e creando interesse nell’argomento. Non possiamo influenzare tutti a fare le nostre stesse scelte (per esempio evitare di acquistare prodotti in contenitori di plastica o, ancora meglio, fare la spesa nei mercati locali), possiamo però fare del nostro meglio dando il buon esempio e sostenendo il cambiamento nelle nostre comunità.
Hello Noubar Yessayan, Thank you for your comment. Could you please clarify what you mean by “Sustainability Position”. If you are referring to the Travel Sustainable badge, you can do this by setting all the attributes to “No” in your extranet under the “Sustainability Practices” section.
Hello Fluff (new account), I want to start by saying thank you for taking the time to leave this comment. The information you shared was very helpful. I was able to share these comments with a number of members involved in developing the process of verifying data. We completely understand your position and we will take this feedback onboard for the next developments.
Thank you again,
Hi Nitin Sharma, it’s so amazing to read about your efforts. You must be so proud. As these actions are related to supporting and investing in your local community we do have actions in the extranet that you can check as YES under the ‘Sustainable Practices’ section. We will continue to add more of these supporting community actions in the coming months so please keep an eye out for them.
We know from research that guests are looking to travel more sustainably and want to leave destinations better than they found them. Check out the research here. Share your story with your guests, they will want to hear it and some will want to play a role. Find the right way for you to share with your guests, maybe at check-in or in the room or via email before they arrive.
Hi IBur'Dera a Boutique Luxury Hotel, I really love that you are asking this question, it all starts with small steps and it's perfectly okay not to know everything. It's a journey and something to embrace. Firstly I would check out the customer facing research here to give you an idea of what travellers are saying.Then I would read the sustainability handbook and at the same time I would suggest taking a look at the list of actions in the partner extranet under ‘Sustainable practices’. Use these two in combination as your starting point, almost as your checklist and manual. Finally engage your customers, bring them on the journey with you. Engage your community and look to create a support network with the businesses in your area. Sustainability is not a competitive advantage, we need it to maintain our destinations.
Hi Yaritzy Cynthia Torres Lopez, thank you for your feedback and suggestions. We know from research that guests are looking to travel more sustainably and want to leave destinations better than they found them. Check out the research here. Creating an infographic or information material that explains your efforts in sustainability and the role the guest can play can really add value. Make sure that the material meets the guest where they are in terms of their knowledge of sustainability. Make it engaging, and speak to the added value that your sustainability measures add to their trip.
I have heard examples of accommodation partners that include a fixed amount of water energy in their rate, and have a change per unit over the included amount. On check-in they bring the guest to the room and do a reading of the meters. What they reported is that in all the time they have done this no guest has ever gone over the included amount. It's important not to focus on the point of saving X liters of water or energy but why you are doing it, the emotional part.