Stay on top of the latest travel insights, analysis, and expertise.
The latest Booking.com developments relevant to your business, while showcasing the great work you do.
Connect online with other Booking.com partners for the best tips and tricks.
Whatever you business goals may be, our solutions can help you succeed on Booking.com
Learn how to manage your property and Booking.com's Extranet in the Partner Help Center. Our articles cover all the most common questions from partners.
Spotlessly clean is number 1. Spring clean after every stay, behind couch, fridge, microwave. Check kitchen drawers to ensure no food crumbs have fallen in. No 1 Priority is cleaniness.
Good Linen is No 2. Top quality linen and towels. The guests need to feel the bed sheets are fresh and crisp. I wash all the guests linen and towels in 60 degrees. I use white linen and towels but provide a dark markup remover cloth.
Presentation on arrival: Small flowers/Lavendar on the towels. Warm Greeting
If Shared space such as our property respect their privacy. Check if they need anything, welcome them back from a day out but don't over do it don't make them feel they are being watched.
I always acknowledge the booking when received with a simple message that we are lookinng forward to welcoming them to the property.