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Is nobody tired of their constant unnecessary e-mails asking us for advise, assistance, etc., we pay them to do their job not for us to do their job..... for the past year and half we have been talking about booking.com collecting payment for us, the hosts, they said to be working on it, so far, 1.5 year later still at the same point, but the lodge or their marketing team appear to have a lot of free time on their hands, when that happens they send us e-mails asking our advise on this or that, just BS.... it's like the US politics, when some politicians does something very bad and everybody is talking about it, and trouble may be on their way, all of a sudden the media start with BREAKING news on a completely different issue to divert peoples attention..... at the end nothing gets done, here the same, keep asking questions and peoples advise that way they would not worry about not having any reservations or having NO SHOW
I agree 100% with you, tired of the fake & misleading marketing strategies used by booking.com, I have a lot of no shows from Malaysia muslims, other Malay people no problem, the send down payment and answer the messages, but Malay muslims are the bottom of the bottom, do not trust them, liars and no face, some are Genius members, thus booking.com has their credit card on file and could charge them for no show but booking.com does nothing, knowing that, they keep making reservations at 3-4 different places and not showing because booking.com says..... no credit card need, you will not be charged....
Pity marketing team