Stay on top of the latest travel insights, analysis, and expertise.
The latest Booking.com developments relevant to your business, while showcasing the great work you do.
Connect online with other Booking.com partners for the best tips and tricks.
Whatever you business goals may be, our solutions can help you succeed on Booking.com
Learn how to manage your property and Booking.com's Extranet in the Partner Help Center. Our articles cover all the most common questions from partners.
We think of what we want when we stay somewhere. Cleanliness, tea/coffee facilities, toiletries, comfortable beds, and a comfortable lounge. They are our basics to be 100% right. Add extras but don't eat into your profit too much.
We do meet and greets in most cases but are flexible depending on the guests arrival time and their needs. Respond promptly to queries. If notified of a an issue deal with it promptly. Provide information for the guest on where to find shops, chemist, doctor, dentist etc, suggested day trips, restaurant recommendations, instructions for using the equipment in the apartment. For long stay guests we regularly touch base with them.
Above all we aim to make our guest feel comfortable and relaxed. Repeat guests are the proof of doing things right.
Jenatt Apartments Salamanca, Battery Point, Tasmania, Australia