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PILOT MY PROPERTY

We are enthusiastic about property. Our goal and aim is to provide luxurious Accommodations/Apartments for all guests to stay in and most important of all to help landlords/investors and agents.

Based in Birmingham, Jewellery Quarter, being a creative team; we specialise in managing Airbnb/Serviced Apartments for owners to maximise their rental income with no hassle or stress.

Taking the stress of your hands and dealing with things such as Guest Communications, Cleaning, Linen Changeovers, Security Deposits, Guest vetting and much more!

Official Booking.com Partner ®
Booking.com Traveller Review Awards 2020 Winner! 🏆
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See their property
2
PILOT MY PROPERTY

Smart Key Exchange Software - Game Changer For Booking.com Hosts

Tips, tricks & more #Advice #GreatGuestExperiences #ProductUpdate #NewPartner #Tips #RevenueManagement #GrowingTogether
4 Replies
132 Views
1 year ago
2
PILOT MY PROPERTY

Collecting Guest Feedback? See how we do it!

Featured
Tips, tricks & more #Advice #BoostingYourPropertyPerformance #Engagement #GreatGuestExperiences #ProductUpdate #Tips #Marketing #Guests
13 Replies
1326 Views
1 year ago
2
PILOT MY PROPERTY

We’ve Been Awarded A ‘Booking.Com Traveller Review Awards 2020’ 🏆

Click. Magazine #BookingFeedback #LoveMyJob #Guests #GrowingTogether #BookingHeroes
5 Replies
1083 Views
1 year ago
PILOT MY PROPERTY replied to We’ve Been Awarded A ‘Booking.Com Traveller Review Awards 2020’ 🏆
Click. Magazine
#BookingFeedback #LoveMyJob #Guests #GrowingTogether #BookingHeroes
2

Thank you! :)

  • Reply
1 year ago
PILOT MY PROPERTY replied to Collecting Guest Feedback? See how we do it!
Tips, tricks & more
#Advice #BoostingYourPropertyPerformance #Engagement #GreatGuestExperiences #ProductUpdate #Tips #Marketing #Guests
2

A website and online is vital in this generation or era of technology that we are in.

I hope that you invest in a website and some marketing, it will really help your business!

 

Have a great week ☺️✌🏼

  • Reply
1 year ago
PILOT MY PROPERTY replied to Collecting Guest Feedback? See how we do it!
Tips, tricks & more
#Advice #BoostingYourPropertyPerformance #Engagement #GreatGuestExperiences #ProductUpdate #Tips #Marketing #Guests
2

Thanks Sergei ☺️

You’re welcome and I’m glad you liked it.  

 

  • Reply
1 year ago
PILOT MY PROPERTY replied to Collecting Guest Feedback? See how we do it!
Tips, tricks & more
#Advice #BoostingYourPropertyPerformance #Engagement #GreatGuestExperiences #ProductUpdate #Tips #Marketing #Guests
2

You are welcome, hope you found it useful!

  • Reply
1 year ago
PILOT MY PROPERTY replied to Smart Key Exchange Software - Game Changer For Booking.com Hosts
Tips, tricks & more
#Advice #GreatGuestExperiences #ProductUpdate #NewPartner #Tips #RevenueManagement #GrowingTogether
2

You are welcome! :) But yes for people like us who have many properties, It is hard to be in 2 places at once to meet and greet the guest, hence why self check-in is brilliant.

  • Reply
1 year ago
PILOT MY PROPERTY replied to We’ve Been Awarded A ‘Booking.Com Traveller Review Awards 2020’ 🏆
Click. Magazine
#BookingFeedback #LoveMyJob #Guests #GrowingTogether #BookingHeroes
2

Thanks Barry! 

  • Reply
1 year ago
PILOT MY PROPERTY replied to 'Booking traveller Review Award for 2020'
Click. Magazine
2

Congratulations, we got ours too! ☺️

 

Booking.com-Traveller-Review-Awards-2020

  • Reply
1 year ago
PILOT MY PROPERTY replied to Traveller Review Awards winners, please, share your experience!
Tips, tricks & more
#Advice #GreatGuestExperiences
2

Congratulations to those who have won awards! 🙌🏻 Here are few pointers to achieve great reviews or even win next years award:

  • Great guest communication
  • Have a custom Guidebook
  • Clean apartment/property
  • Plenty of Tea, Coffee & Sugar 
  • Guests can contact us via WhatsApp, BDC, Email & Phone Call
  • On hand in case the guest needs you
  • Property listing information filled to the best/updated
  • Reply to reviews
  • Ask for feedback
  • Follow up with guests after their first night to see how it was and if they had any issues!
  • Make sure the property is fit for purpose and stylish 

Of course, there are many more but above is a few pointers to help you. Happy hosting! Team at PILOT MY PROPERTY ™

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