As we start to see travel slowly picking up again, we’ve put together the most important resources and advice to help you turn demand into bookings, safely, and confidently. Here you’ll find the newest insights and initiatives.
Join the #Rebuilding conversation in the Partner Community
Learn how to manage your property and Booking.com's Extranet in the Partner Help Center. Our articles cover all the most common questions from partners.
All our best solutions, organized by your business needs.
Connect online with other Booking.com partners.
Find tips and advice to help you through this time with the hashtag #Rebuilding
Stay informed with the latest Booking.com developments, industry insights and expertise.
All numbers here,
To achieve what you want, make your room-only and with-breakfast offers separate. Then set with-breakfast offer to a minimum stay of 2 ( or wwhatever minimum you prefer ) nights and leave room-only as it is now. Just remember to adjust your availability accordingly as bookings come in.
That'll cost you croissant! Lol
Visit your local chemicals supplier for the restaurant trade. Spain has some of the best products I've ever come across for cleansing without odd smells.
"Pons Quimicas" is one brand I recall for having consistently effective products. If you have a commercial kitchen their "Super Desengrasante" is unbeatable.
What part of Spain are you located in?
The best way to get a reaction from finance is to subtract whatever they owe you from what you owe them when that payment is due.
Write a covering letter with your payment notification telling why you have done the above.
e.g. They owe you $1200 and owe them $600.
Therefore, send a note as payment of Invoice XXXXX in the form of your own generated credit note to them for $600 and show that they still owe you $600.
This will not be acceptable to them so a real person from finance will make contact and then you can explain their error and the fact they will not be seeing any payment until they make theirs.
(In case this answer does actually appear, I tried to post it several times but was sent back to continue post every time I tried to "save".)
You cannot change the cancellation policy for a specific guest once the booking has been made.
Contact the guest to explain and advise them to cancel in exchange for you giving a full refund.
If you cancel it will cost dearly in relocation costs.
Thank you for the direct reply.
However, I'm still not convinced of any advantage in offering extra discount on top of any other already applied for both PC and mobile.
If we are expected to do this I don't think it at all fair. When we create a promotion it should for an across the board advantage, not conditional.
Unless you think it is ok for us to offer a lower service or access to less facilities to those that book with extra discount from the mobile app. !!!
Between my limited German and Google translate I couldn't fully understand the question.
However, if booking specific you will need to contact Booking.com by phone or via the extranet mail system.
Viel Glück, tschüss.