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I believe that guests should feel the warmth of a welcome from the moment they step foot on your property.We are always there to greet them into our home.I like to show them all the areas they are welcome to be in and as yet have never had to inform them of restricted areas as they have all been so respectful.Making them feel at home straight away in a relaxed and friendly way and letting them decide when they want privacy and when they would like to be interactive with us is so important.Make every group feel like they are special.There is always fresh baking for them and plenty of seated areas for them to relax in.Be flexible and thoughtful of their individual requirements at all times.Talk about their journey and provide them with your ideas of the best places to visit.Be a good listener so you can foresee what some of their requirements may be.Before they leave I often print off favourite destinations and how to get there.We also provide bottled water for them to take on the trip.If you love having people in your environment and sharing experiences with others from all around the world it enriches us all and helps make the world a better place.