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We enjoy adding extra touches, like a welcome letter on their bed with all the information they need to make their stay as seamless as possible. This includes info like the WiFi password.
Our rooms are spotless, comfortable and simple. No clutter.
We get a lot of repeat guests and keep a record of their preferences - what they do and don't eat, and a little about each person. We use this information when communicating with our guests and they appreciate the trouble we take to remember their details.
We also offer free laundry and ironing for business guests.
Ladies always appreciate fresh flowers in their rooms.
I hope this information is helpful.
Sunset on Cheshire B&B, Cowies Hill, South Africa