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Learn how to manage your property and Booking.com's Extranet in the Partner Help Center. Our articles cover all the most common questions from partners.
Mandicobg,It is 18% and applies to all reservations made AFTER joining the program.
You can go to ‘Opportunities>Preferred Partner Programme’ and opt out at the bottom of the page.
Very interesting. I did not know that, but as reviews on Google are not verified and you only need an account to post them, I suppose it will be very easy to get a lot of reviews (just ask friends to give you 5 stars and leave a short comment). Still, very interesting and worth a try. Thanks for sharing!
They do not keep a fixed dollar amount and it does not change based on the amount of revenue collected. They simply take 15% or 18% from every booking that has been realized meaning that the guest actually stayed at the property. They invoice you between the 1st and 8th for the previous month. Their invoices are based on the check-out dates and not check-in dates which is a benefit.
Also, one clarification, 15% is the lowest commission which all properties pay. If you join 'Preferred Partner' programme, then your commission is going to rise to 18%. There is also an option in the 'Opportunities' tab called 'Visibility Booster' which can raise the commission even more in exchange for being higher in the search, but I would suggest using this option wisely. A few years ago, you were able to raise the commission there up to 50%, but they now put the cap at 30%.
I suggest www.rentl.io
Thank you for sharing your experience. I hope it helps others just joining to B.com. There have been a lot of changes since the last time I added a property.
I think it is up to B.com to decide which one you get. I feel it is automatically assigned. I’m glad that you managed to sort everything out. :)
In the guest’s reservation in Extranet you can only request cancellation if the prepayment has not been received (if applicable) or if the guest requested you to cancel. If you cannot accommodate the guest due to overbooking, you need to call B.com CS on the phone number provided to you in the Inbox tab.