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Learn how to manage your property and Booking.com's Extranet in the Partner Help Center. Our articles cover all the most common questions from partners.
I just received email from Booking.com that the "additional fee added to commission".
Which mean my additional cleaning fee will be subjected to 18% commission? Which is ridiculous high for us? Should we pass on this 18% cost to customer (mark up 18% on my cleaning fee)?
Our price show to customer is final price customer pay, which mean if I don't adjust my price up, we will bear this additional cost.
Payments by Booking.com will automatic collect the no-show guest payment ?
I just activate the Payments by Booking.com today and i have a case of no-show now.
Your listing is on the top due to you view your listing before this and Booking.com will pin the last viewed listing at top. It will be more accurate if you search your area by Google Chrome incognito windows. You may find your listing on other page.
Good job for your 9.9 rating.