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Hi thanks for the response so are we all experiencing this? has the automatic refreshing/ syncing now stopped as mine was fine all last year without me having to refresh all day long but according to BDC I now should do it 4 times a day which doesn't stop double booking. I did say to BDC that if I had hotels etc I would need to employ someone just to keep pressing refresh lol I did ask to speak to someone else but was told I couldn't and I was eventually cut off. So what now any idea who I can get in touch with even if only to get a conformation of this change as I was made out to be a liar I think.