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I've read through a lot of the comments above and I feel there is one major thing that us as hosts should do. Treat and provide for our guests exactly how you would like to be treated when travelling
I would expect the following:
A clean space, clean linen and everything must be in working order: lights, fans, air cons etc
A breakfast relevant to you and your business.
We run a bed and breakfast (22 years this year) and are located in the world heritage tropical rainforests of Far north Queensland and provide our guests with home made goodies created from produce from our property, honey from our bees, fresh fruit from the garden - mangos, passionfruit, bananas, papaya etc, eggs from our hens. We make jams and preserves that they won't get at home like mango, rosella and passionfruit. We bake something fresh every day, provide a selection of cereals and make our own yoghurt as well. Absolutely no portion control products except for butter and sugar for us - for weather and wildlife reasons we've had to use pc for these products. Portion control screams chain motel.
A host that has the time to help with recommending and organising things to do in the area.
As a host we are the locals, we have the knowledge which enables us to provide our guests with the best holiday possible. We live in area of great natural beauty and world significance and want to share all it's wonders with our guests.