Stay on top of the latest travel insights, analysis, and expertise.
The latest Booking.com developments relevant to your business, while showcasing the great work you do.
Connect online with other Booking.com partners for the best tips and tricks.
Whatever you business goals may be, our solutions can help you succeed on Booking.com
Learn how to manage your property and Booking.com's Extranet in the Partner Help Center. Our articles cover all the most common questions from partners.
I found one of our local choir groups were looking to clear some back-issue CD's they had made some years ago... I offered a very low price and purchased about four box loads - still giving these out to guests that "please" me during their stay. A local choir singing in York Minster goes down very well with the guests, even those that usually only listen to digital music.
Most people will have a local choir - go and ask them.
Ah Holidayrent.... exactly the reason we banned children.... mind some adults make a fair attempt to make a mess of things as well!
In the UK tea and coffee making facilities are expected in all rooms - we offer a choice of a dozen different teas/herbal drinks in every room plus coffee, if you do not have these in each room then the British will expect this to come as a "room service" particularly early in the morning when they wake up - since I am busy prepping breakfast then, trays in rooms are far better.
Yes, occasionally the teas go missing with the guest, but this is not too common, most recognise that if everyone did this then the service would be withdrawn fairly quickly.
We have a small sign in each room and in the room information telling each guest to ring the front door bell if they need anything, since the bell is portable and moves round the house with us, we found this works better than a fixed bell in the house which we may not hear.
Not sure that this is the best way to encourage repeat business TT, I find most guests prefer contact with the owner... but everyone runs their business their own way.
jaybeegee - in the UK Bdc's standard commission is 15% with Genius/Preferred Partnership costing more.
Expedia are the same - they started trying 18% but found no one would join them so dropped to match Bdc - I have heard that this can vary in different countries, so I guess it may depend on where you are located.
Since you all appear to be enjoying them - a close encounter that I don't think my gardener will ever forget... enjoy!
I can understand the reason for your "No noise" rule pibomarco; unfortunately the definition of "noise" is the problem... illustrated for me last week - two elderly ladies in a twin room were talking into the early hours of the morning - just talking; but two other guests complained to me about the "noise which kept us awake..."
As usual with guests - what is reasonable to one guest, is unreasonable to another.