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Learn how to manage your property and Booking.com's Extranet in the Partner Help Center. Our articles cover all the most common questions from partners.
Yes, you can give them a code when they stay in touch with you. Or you will send them a code - and they will not respond...
Sounds good - the only problem is they must read emails. And many of them do not read.
Yes, they don't read. Sometimes they don't answer e-mails, telephone calls as well.Bit of waiting for the keys to the property (at least couple of hours) teach them to read and answer e-mails.
First of all I think we shouls set up separate, independent forum (group on Social Media?), where we could share their details (even in private messages - on main forum just for example "Mr. John S. from Sussesx").Troublemakers would become "persona non grata" for all of us, forever.
Not really. Had one or two dogs in time of over 2 years.
Sounds good to me. I think you can provide them with a link to payment even via mobile phone - they cannot say they didn't get it.Anyway, Beth the Dentist, how do you sign up to Worldpay? Are there any problems with it? Is it straightforward?
I have almost same prices on both platforms. I mean, I reduce them a bit on Airbnb.
I agree. However, I have different problem. Although I am in Airbnb too - 95% of my bookings come from booking.com. I don't know why.