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Learn how to manage your property and Booking.com's Extranet in the Partner Help Center. Our articles cover all the most common questions from partners.
I suppose that’s the benefit of taking a deposit,and you only return it once the property has been checked out for damage. Sign up with a company named Stripe,they will take the credit card payment themselves,then pay it into your bank account,and then refund it when you want,for no extra charge with a very low fee,
Just a point when renting property you should always have insurance which includes public liability
Hi,I have found a problem with the booking filter system,when guests look on the public page,without selecting anything of the filter,it shows up fine,but if they select double bed,it either makes the page change and your listing disappears,or you will find it 6 or 7 pages further on but now shows in red print that there are no availability as this property,report it to partners help,hope this helps.Mike
Hi,there are settings in the extranet page,I think it’s in the settings section,you can setup a damage deposit for what amount you like,you can collect it by credit card,the only problem is booking.com in the ultimate wisdom have decided to only allow you to collect this 14 days before arrival.hope this has been of some help.
I have found a similar fault,it’s with the filter system,I find that if People use the filter system on the public page,and select double bed the listing disappears or it shows up many pages further,and will show in red lettering that the property is no longer available,there is something wrong with the system,report it to partners help section