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Susan Cambridge

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Susan Cambridge

Inaccurate Property Description

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10 Replies
250 Views
3 months ago
Susan Cambridge replied to Inaccurate Property Description 2 months ago
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Here is another example of inexplicable weirdness. The heading for my property includes the Booking.com generated legend 'great for two travellers', which is true. However further down the listing is an FAQ section. One question is 'Is Casa Limonero popular with families?' to which the answer as supplied by Booking.com is 'Yes, Casa Limonero is popular with guests booking family stays.' Where does that even start to come from? The house is listed as unsuitable for children and those with restricted mobility, and the listing states that we do not accept under 18s. 

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2 months ago
Susan Cambridge replied to Inaccurate Property Description 2 months ago
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"Adding to the above .... we have a luxury apartment with king size bed and sea views .... the BDC description says "features a toaster" ....."

I shouldn't laugh, but that is classic! :D The fact that I have a microwave is also considered worthy of a mention in the extremely brief guide to the charms of my property. 

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2 months ago
Susan Cambridge replied to Inaccurate Property Description 2 months ago
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I have said no. Tennis is not on my list of facilities at all, but it appears in my property description and I cannot seem to get rid of it. That's my issue. It should be blindingly obvious that a village house in the centre of a traditional Spanish pueblo blanco is not going to have an on site tennis court, but I am assuming nothing. A friend with another pueblo house received a negative review for not having an Olympic sized swimming pool in his non-existent garden because one of his gallery photos was of the municipal pool! 

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2 months ago
Susan Cambridge replied to Inaccurate Property Description 2 months ago
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Thanks for the reply. I went into 'facilities' and removed the reference to tennis. When you look at the facilities section on my listing there is now no mention of tennis, and yet on the intro page there it remains in black and white, "Guests at Casa Limonero can enjoy tennis on site, or go hiking or cycling in the surroundings."

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