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yippee 63 days later
we too are having the same problem but ours has been 21 weeks
like you we have been on the phone every week and still no further.
im starting to wonder if there is such a department called the specialist team.
again you will not get anywhere here as there are no officials on this forum
you ring the operator and it can be the first to pick up around the world, I believe the operators don’t even know if there is a head office
most of what you are saying I can understand.
but when you have let us have bookings from booking.com and to have feedback which incidentally is good feed back from been at our premises. I’m even more disappointed and disgusted with the way we have been treated.
please advise me to a time frame because all I’m hearing is rubbish and a fog off.
The business is a ltd company and we are on google maps saying exactly where we are and still I hear we will help any way we can. JUST GET OUR BUSINESS BACK ON LINE.
yes you are right we as a company frustrated and was told a time frame of 10 days and now may be a little longer.
when it got to 25 days and 30 days or maybe Christmas. Maybe time to go across to air bnb which is not what I want but the business will not survive on false promises.
I have put a lot of money and effort in to finding the best site to promote us and I believed this was booking.com
I have put awnings and posters promoting booking.com this was probably the most stupid thing to do